Terms and Conditions

Terms and Conditions

Business: SkinBoss Website: skinboss.co.uk Last Updated: 2026.03.07

1. Introduction

These Terms and Conditions govern your use of skinboss.co.uk and the purchase of products and services from SkinBoss, a beauty and aesthetics clinic and e-commerce store based in the United Kingdom. By using our website or placing an order, you agree to these terms in full.

If you do not agree with any part of these terms, do not use our website or services.

2. About Us

SkinBoss is a company registered in England and Wales.

3. Website Hosting

Our website is hosted by Vultr Holdings Corporation (Vultr).

Hosting Provider Address: Vultr Holdings Corporation

1990 North Stemmons Freeway Dallas, Texas United States of America

4. Products and Services

We offer aesthetics and beauty products and clinic services, including skincare products, beauty treatments, and cosmetic consultation bookings. All products are intended for personal, non-commercial use unless otherwise stated.

We reserve the right to withdraw, modify, or discontinue any product or service without notice.

5. Eligibility

You must be at least 18 years old to purchase products or book treatments through our website. By placing an order, you confirm you meet this age requirement.

Certain treatments may carry additional eligibility requirements. We will advise you of these at the point of booking or consultation.

6. Orders and Contract

When you place an order, you are making an offer to purchase. We accept your offer when we send you an order confirmation by email. The contract between us forms at that point.

We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. If we cancel your order after payment, we will issue a full refund.

7. Pricing and Payment

All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect confirmed orders.

We accept [credit/debit card, PayPal, Striple and other payment methods listed at checkout]. Payment is taken at the time of order. All transactions are processed securely via [Payment Provider Name].

8. Delivery

We deliver to addresses within the United Kingdom. Delivery timescales and charges are shown at checkout. We aim to dispatch orders within [X] working days.

Risk in the goods passes to you on delivery. If your order is lost or damaged in transit, contact us at info@skinboss.co.uk within [X] days of the expected delivery date.

We are not responsible for delays caused by courier issues or events outside our reasonable control.

9. Returns and Refunds

Your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013 apply in full.

You have the right to cancel your order within 14 days of receiving your goods, without giving a reason. To exercise this right, contact us at info@skinboss.co.uk within the cancellation period.

Returned products must be unused, in their original packaging, and in a resalable condition. We will issue a refund within 14 days of receiving the returned goods, using the same payment method you used.

We do not accept returns of opened cosmetic products for hygiene reasons, unless the product is faulty or not as described.

10. Clinic Appointments and Bookings

A deposit of [X]% may be required at the time of booking a treatment. This deposit is non-refundable if you cancel within [X] hours of your appointment.

To cancel or reschedule, contact us at least [48 hours] in advance to avoid losing your deposit.

Certain treatments require a prior consultation. You must complete a medical questionnaire honestly before undergoing any treatment. We reserve the right to refuse treatment if we believe it is not suitable or safe for you.

11. Liability

We do not exclude or limit our liability where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, and liability under the Consumer Rights Act 2015.

We are not liable for indirect or consequential losses, loss of profit, or losses arising from your use of the website or products beyond what is required by law.

Our total liability to you in connection with any order or service will not exceed the amount you paid for that order or service.

12. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, belongs to SkinBoss or our licensors. You may not reproduce, distribute, or use this content without our written permission.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or practices of those sites.

14. Governing Law

These Terms and Conditions are governed by the law of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

16. Contact Us